Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Solution Guarantee

  • Our crew of techs will try their best to answer to your support requests within about 1 hour. If, however, the difficulty you have come across needs the help of the Admin =Team,= we are going to send the ticket to the administrator on duty and will post a reply to notify you.

  • Top quality support service

  • Top–class Client Help Service

  • We’ll be working for you round the clock to provide you with information and customer support and to help you with any problem that you could have while dealing with your virtual server. We’re able to help you with all pre–configured applications, like your OS, server management panel (dependent upon the VPS type) and the Control Panel produced 100% by our developers.

  • Intuitive help center

  • An Intuitive Help Section

  • Each part of the Control Panel that is offered for free with your VPS includes an included collection of articles. You will find a bunch of exhaustive how–to tutorials and a number of step–by–step video lessons that illustrate all the fundamental website administration duties. You can easy–access them by hitting the Help or Video buttons in the top right part of each Control Panel section.