1 hour ticket response
We are focused on providing a swift and appropriate solution to each helpdesk ticket sent by a customer. Our trained technical support staff representatives will review your problem and will offer you the most efficient option. We offer a 1–hour response time guarantee for all support tickets. Actually, the average client support ticket response time has proven to be twenty minutes.
A Premium Customer Service
We’ve got a team of web hosting support technicians who are prepared to reply to all your questions anytime you are in need of assistance. The majority of our technical support team representatives have many years of experience in the shared hosting packages world, which means that you can constantly rely on prompt and comprehensive answers to your questions.
An Easy–to–Navigate Help Section
In the Control Panel you’ll find an intuitive Help section where you can get quick suggestions on how you can use our hosting services. You can get the answers to your inquiries in our F.A.Q. repository, find more suggestions in the web hosting account management articles or check out our how–to video tutorials.
