Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Offering excellent quality support on time is our main priority, so that we back up each shared hosting packages plan with a one hour ticket reaction warranty. As you fill in a ticket or drop a message, our customer help support team will try all they could do to offer the most satisfactory resolution for your problem and to offer you help in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us any time needed. Our crew of qualified professionals is going to be online for you 24x7x365 to answer to all your problems and to handle any matter you will probably have. You can submit a support ticket from your Control Panel or drop an email any moment. Moreover, on business days, you can easily call us or take advantage of the online chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel delivers a detailed know–how base which is included in all sections. In each section, you will find a Help button which will load for you a list of step–by–step online classes on how to employ a certain function or accomplish a selected action. Moreover, we have made training video clips to enable you to get a better idea of the Control Panel’s interface.