Help and support Channels
Video Guides
Learn as soon as possible the simplest way to revise a document or move a database via our variety of step–by–step video guides.
A F.A.Q. Section
Find out how to benefit from all of the elements of the Control Panel by seeing our how–to video courses.
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A Ticketing System
Our customer support team is at your service 24 hours to handle all your requests. You will get an answer within maximum 1–hour right after the ticket submission.
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Types of Help and Support
Shared Hosting Help & Support
If you need guidance running your shared hosting packages account, or need more resources for your sites, simply let us know and we’ll give you the most effective response.
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VPS Support
In case that you encounter issues administering your SolusVM administration interface, or with any of the free scripts the VPS comes pre–configured with, just notify us.
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Dedicated Hosting Support
If you would like proficient advice from an administrator or need to improve the set–up of your dedicated hosting server, let us know.
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Semi-Dedicated Hosting Support
- Semi-dedicated servers are incredibly intuitive and simple to operate. But if, at any moment, you need help, you are able to rely on our 24/7 technical support service.
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