Service Uptime Guarantee in Shared Hosting
If you obtain a shared hosting plan through our company, we guarantee that your web sites will be operational at least 99.9% of the time. We've practically got rid of the server downtime by using an innovative cloud hosting platform in which individual groups of servers handle every portion of the overall service - files, databases, email messages, etc. In that way, should there be a problem with a server, the other servers in the cluster shall simply take over and your websites won't be affected in the slightest. To avoid any infrastructure problems, we also have diesel-powered backup generators and several independent Internet providers. Knowledgeable admins keep tabs on the servers 24/7 to tackle any software problems that may appear while hardware and software firewalls will prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Hosting
If you get a semi-dedicated server plan through our company, you'll enjoy a guaranteed 99.9% uptime. Your account is going to be set up on a hi-tech cloud web hosting platform with a load-balancing system that virtually eliminates any kind of downtime. The files, emails, statistics and databases are all addressed by their own clusters of web servers, so even when there is a problem with one machine, your web sites aren't going to be affected whatsoever. This allows us to offer you a much more stable web hosting service compared with companies that run everything on a single machine where a problem with a single service can take the entire web server down. To protect yourself from infrastructure problems, our data centers work with multiple Internet providers and powerful diesel generators, so whatever happens, the servers will keep running without any disturbances and your sites will remain functioning. Any software troubles are going to be dealt with immediately by our knowledgeable group of administrators which check all web servers 24/7.
Service Uptime Guarantee in VPS
If you get a Virtual Private Server through us, we guarantee that the physical server your account is set up on will be up and running no less than 99.9% of the time. While we are unable to control what you will do with the VPS and what you set up on it, we're going to make certain that the main hosting server is going to work 24/7 without disruptions. Our facilities have redundant Internet providers and backup power generators to guarantee the continuous work of all machines placed there. If there is a problem with any virtual server on the physical one, we have a crew of expert professionals to eliminate it in a very timely manner and to make sure that the other virtual private server accounts on that server aren't going to be affected. We use only new, thoroughly tested hardware components for the web servers in which new virtual accounts are created.
Service Uptime Guarantee in Dedicated Hosting
If you purchase a dedicated server from us, we guarantee that it's going to be up and running a minimum of 99.9% of the time. In the first place, your server is going to be built with new and meticulously tested hardware components and we will not do any compromises about it. Our data center in downtown Chicago offers powerful diesel backup generators, so in the case of a power outage your machine will still be functional and with a number of redundant Internet service providers, your sites are going to be available if there is any connection issue. In the event of any unexpected circumstances, we've got qualified system admins that keep an eye on all website hosting servers all the time and they can take action instantly to eradicate the issue in a very timely manner. Last in sequence, but not last in importance, our hosting servers have software and hardware firewalls to stop the excess traffic when it comes to a DDoS attack.