Installation and Troubleshooting in VPS
The upgrade is available with all virtual private server packages which we offer and you are able to add it either during the signup or at any time after via your billing Control Panel. It features sixty minutes of custom work on your hosting server, so our admins could help you with software installation or setup. They'll furthermore troubleshoot any piece of software which you have already installed in the event that it does not work, so you'll not have to waste time to figure out what's wrong because they can help you in a very quick and expert way. Since this is a one-time upgrade, you can get it only if you need it and if a given task takes less time, the rest of the minutes shall be available for the future and won't be reset in the end of the month. This upgrade is helpful in case you are unable to do something yourself or when you have our Managed Services upgrade, but the 30 minutes of custom work it includes are not enough for a certain task.
Installation and Troubleshooting in Dedicated Hosting
You'll be able to add the upgrade to any of the dedicated servers hosting packages which we offer at any time that you need it. If you need any custom work from our admins just after your hosting server is prepared, you could get the upgrade during the hosting server signup procedure, or when you need something to be carried out later on, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers one hour of work from our administrators on your server, so in case you face any problems to install a third-party piece of software or some app gives errors and does not work the way it ought to, our professionals can help you in a very timely manner. If a task takes less than sixty minutes, the rest of the time shall be available for future tasks and you'll be able to see it in the billing area. This upgrade is ideal if you don't have a lot of experience with managing a server or if you use our Managed Services upgrade, but you run out of the half an hour custom work it features.